Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?
  • Lipa na MPESA.
  • Cash on delivery.
  • Direct bank transfer.
  • Check.
How long will delivery take?

Click here for our delivery time frames.

How secure is shopping in the Online Shop? Is my data protected?

Yes. Your data is secured on our website with secured SSL encryption.

What exactly happens after ordering?

Your order is processed immediately. You get contacted on delivery details of your order.

Do I receive an invoice for my order?

Yes. You have the option of either an electronic or physical invoice.

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How can we help?

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